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NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED UPDATE
NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED ANDROID
NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED SOFTWARE
NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED BLUETOOTH
NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED TV

NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED TV

If possible, connect your SHIELD TVto an HDMI port on your TV without using an adapter. Some HDMI to DVI adapters may not support video.

NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED UPDATE

Update to the latest SHIELD system update and TV firmware. High Speed HDMI cables and HDMI cables shorter than 3m are recommended.Ĭheck that your TV has an HDCP-compatible HDMI port. Connect your SHIELD TV to a new HDMI port, and change the source or input on your TV to match the new port. Keep changing your TV input source until you get to the HDMI input with SHIELD TV on it. HDMI ports are usually labelled on the back or side of a TV. The green light will be illuminated if SHIELD TV is on.Ĭheck that your SHIELD TV isn't in sleep mode.Ĭheck that your TV's source input matches the HDMI port where your SHIELD TV is plugged in. Check the power cord and HDMI cable.Ĭheck that your TV is turned on. If there's nothing on the screen when you try to use your SHIELD TV, try the troubleshooting steps below.Ĭheck that your SHIELD TV is plugged in all the way.

Make sure ONLY Dolby Digital (AC-3) is enabled in Settings > Device preferences > Display & Sound > Advanced sound settings > Available formats.

Make sure Dolby audio processing is enabled in Settings > Device preferences > Display & Sound > Advanced sound settings.

Make sure your TV is set to pass bitstream audio out of HDMI-ARC or Optical.

Make sure your AVR/Soundbar supports Dolby Digital (AC-3).

I'm not hearing surround sound when connecting my receiver/soundbar over HDMI-ARC/OpticalMake

Make sure Atmos is detected in Settings > Device preferences > Display & Sound > Advanced sound settings > Available formats.

Verify Dolby audio processing is enabled in Settings > Device preferences > Display & Sound > Advanced sound settings.

Make sure you have a Dolby Atmos capable sound system connected to your SHIELD.

Make sure your Netflix subscription is the highest version (allows 4 screens and UHD content).

I don't see Dolby Atmos available in Netflix. Update to the latest SHIELD system update and receiver firmware.

If you are using headphones plugged into SHIELD Controller or SHIELD Remote, you will be unable to hear AC3 and Dolby audio formats. Try using a different HDMI input on your TV for your SHIELD TV. If possible, connect your SHIELD TV to an HDMI port on your TV without using an adapter. Some HDMI to DVI/VGA adapters may not support audio. If you hear sound from the TV but not the receiver, there may be an issue with the connection. If you're using SHIELD TV with a separate AV receiver, check that the TV is connected to the AV receiver properly. Increase the volume on your SHIELD Controller or Remote.

NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED ANDROID

Many monitors do not have audio output, and require headphones or speakers.Ĭheck that your TV's sound or AV receiver isn't muted.Ĭheck that Android volume isn't muted. If you are using a monitor, check that your monitor has an audio output. Try playing a video or song after each step to see if your sound is working. If there's no sound when you're using your SHIELD TV, try the troubleshooting steps below. Press and hold the NVIDIA button for 20 seconds and release.ĪUDIO & VIDEO ISSUES I'm not hearing any sound.

If your controller is not turning on after charging it, follow these steps: My SHIELD controller does not power on after charging it.

NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED BLUETOOTH

NOTE Connecting file transfer Bluetooth devices such as smartphones, tablets and laptops to SHIELD is not supported. Turn your Bluetooth device off, then turn it back on. If your Bluetooth accessory won't connect with your SHIELD TV, try the troubleshooting steps below. My Bluetooth accessory won't connect with SHIELD.

NVIDIA SHIELD WIRELESS CONTROLLER DRIVER FAILED SOFTWARE

If it has the message "Battery: Good" underneath it, then your SHIELD Remote is sufficiently charged to receive a software update. To check to see if your SHIELD accessory is sufficiently charged, from settings select SHIELD accessories and look for your accessory in the list.

If your SHIELD Remote fails to apply a software update, your SHIELD Remote battery may need to be replaced or recharged. My SHIELD remote/controller fails to apply a software update. If your SHIELD Remote won't connect with your SHIELD TV, follow these instructions to connect SHIELD remote.

If you are still unable to resolve the issues you are having, please contact NVIDIA support.ĬONNECTING AND ACCESSORY ISSUES My SHIELD remote/controller won't connect with SHIELD. If you are unable to resolve the issues you are having with the troubleshooting steps in this guide, you may find a resolution in the GeForce Experience Forums > SHIELD section. Before using this troubleshooting guide, make sure that your SHIELD is updated with the latest system update, available automatically if your SHIELD is connected to the Internet.